Premium WiFi
(See why people love our service so much)
Fast, Secure & Reliable
This was the first time in Japan we were looking for a solution for a small family to have internet access during our trip. Individual SIM cards or eSIM was not practical or too costly. The mobile hotspot combined with the great reputation of Japan wireless just enhanced our vacation experience. It was easy to order, pick up and return at the airport.
Thank you so much for taking the time to share your review! We are delighted to hear that our mobile hotspot was the ideal, cost-effective solution for your family's trip to Japan.
Providing a hassle-free rental experience, from easy ordering to convenient airport pickup and return, so families can focus on enjoying their vacation together is always our top priority. Knowing that our service helped enhance your travel experience and lived up to our reputation means the world to our team!
We truly appreciate your support and look forward to keeping you and your family connected on your next visit to Japan!
We encountered no difficulties.
Good experiment👍
Thank you so much for taking the time to share your review! We are delighted to hear that you had a smooth experience with zero difficulties throughout your trip.
Providing reliable, hassle-free connectivity so travelers can enjoy Japan without any worries is always our top priority. Hearing your positive feedback means a lot to our team!
We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
Shipping was fast and the connecting to wifi was convenient. Was a good temporary wifi while we waited for a wifi installation. Speed was ok, not that fast but good for browsing and video calls.
Thank you so much for taking the time to share your review! We are glad to hear that our quick shipping and convenient WiFi setup provided a helpful temporary solution while you waited for your home broadband installation.
While we strive to offer high-speed connectivity, portable WiFi speeds can naturally vary compared to fixed home fiber. We are pleased to know that the performance was reliable enough to comfortably handle your everyday browsing and video calls.
We truly appreciate your feedback and support, and we hope to assist you again whenever you need a temporary internet solution in Japan!
Reliable service throughout Japan! So helpful when using Google Maps or needing to make WiFi calls/texts when away from the hotel. I would absolutely recommend having this, and the company made it so easy to pick up and mail back when done! I even got a confirmation email that they received it.
Thank you so much for taking the time to share your review! We are delighted to hear that our service proved so reliable for your Google Maps navigation and stay-in-touch needs throughout your time in Japan.
Providing dependable connectivity out on the road, an effortless pickup and return process, and clear communication—including our return confirmation emails—is always our top priority to ensure complete peace of mind.
We truly appreciate your high recommendation and support, and we look forward to keeping you connected on your next visit to Japan!
We (family with 5 persons) travelled 3 weeks through Japan from Nikko to Kagoshima and everywhere the wifi worked very good without problems.
Thank you so much for taking the time to share your review! We are delighted to hear that our Wi-Fi kept all 5 members of your family seamlessly connected throughout your 3-week journey from Nikko all the way to Kagoshima.
Providing wide, dependable coverage across long-distance travels in Japan—so whole families can enjoy a worry-free trip—is always our top priority. Hearing that everything worked without a hitch means a lot to our team!
We truly appreciate your support and look forward to keeping you and your family connected on your next visit to Japan!
Never had an issue with it working and was very convenient and easy to set up and use.
Thank you so much for taking the time to share your review! We are delighted to hear that you had a completely problem-free experience and found the device so quick and easy to set up and use.
Providing effortless, reliable connectivity so you can focus entirely on enjoying your trip in Japan is always our top priority. Hearing your positive feedback means a lot to our team!
We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
Japan Wireless Pocket WiFi is very easy to register for. You can choose to have it delivered to your accommodation or pick it up at the airport. The staff respond promptly to any questions, and the coverage is very good. I used it while travelling with my family of four, and it worked really well for us.
Thank you so much for taking the time to share your review! We are delighted to hear that you and your family of four had such a wonderful experience with our service.
Providing convenient delivery options, prompt customer support, and reliable coverage so families can travel worry-free across Japan is always our top priority. Hearing your strong recommendation means the world to our team!
We truly appreciate your support and look forward to keeping you and your family connected on your next visit to Japan!
It worked everywhere including the train stations.It comes with its owner portable charger, the battery life is surprisingly long and it’s so compact it fit perfect in my bag. Only downside was the charging cable. It worked for a short time and then stopped. I mostly used my own portable charger .
Thank you so much for taking the time to share your review! We are delighted to hear that you enjoyed the great signal coverage, long battery life, and compact device during your trip.
We sincerely apologize for the issue you experienced with the charging cable. We regularly inspect all our accessories, so we appreciate you bringing this to our attention so we can improve our quality control. We are glad that you had your own backup on hand to keep everything running smoothly.
Thank you again for your valuable feedback and support. We truly look forward to providing you with an even better experience on your next visit to Japan!
Easy and Connection is fast reliable
Thank you so much for taking the time to share your review! We are delighted to hear that you found our service easy to use and enjoyed a fast, reliable connection throughout your trip.
Providing seamless usability alongside high-speed, dependable coverage across Japan is always our top priority. Hearing your positive feedback means a lot to our team!
We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
We really like using Japan Wireless wireless modem when we are in Japan - speeds are great and it's easy to connect multiple devices. The included battery pack is also great so you can take it with you for a full day out. However this time we found the battery life on the modem to be underperforming and it would get very hot and run out of battery after a few hours. We'll continue to use Japan Wireless but some modems may need to be upgraded.
Thank you so much for taking the time to share your review and for your continued loyalty to Japan Wireless! We are glad to hear that you enjoyed the fast speeds, multi-device connectivity, and the included power bank.
However, we sincerely apologize for the inconvenience caused by the router overheating and the battery draining so quickly on this trip. We take equipment maintenance seriously, and your feedback regarding unit upgrades has been passed directly to our technical team so we can inspect and replace aging hardware.
Thank you again for your constructive feedback and ongoing support. We look forward to welcoming you back and providing you with a much-improved experience on your next visit to Japan!
