Reviews

Good service. Easy to use. Excellent.

Always very strong connection with internet very small device that you can easily put in a backpack.

Always use Japan Wireless for my trips. Happy customer, Thanks!!

Experience was straightforward and seamless

Rented a WiFi device for a 2 week long trip in April 2025. The pick up and connectivity were excellent. Had one issue where the device got locked up while on Shinkansen between Osaka and Hiroshima. Once I arrived at the Hiroshima station, I connected my phone to the JR station’s WiFi and sent an email to ask for the device to get fixed. It was fixed in a very short time, I was actually amazed how quickly they got it up and running. I was very happy with the quality of the WiFi for my 2 week stay in Japan and with the quick response when you have an issue. I highly recommend this device and their service.

Very convenient. Delivery to hotel was hassle free. Never lost connection. Multiple phones and iPads.

Made my trip to Japan so much easier. Consistently fast speed in most locations.

Highly recommended. Very happy with Premium WiFi

Bought while taxiing.

Great customer service, extremely helpful, easy and reliable and affordable! Will use this service again! Thank you! 有り難う御座います~