What to do in case of a malfunction

Network connection issues and how to deal with them

Probably you are now pretty stressed out! Stayed calm, we got your back, you have our 24/7 customer support. contact us at customer@japan-wireless.com, and all your questions will be answered, and we can provide you with the help you need.
But you can also try to restart the device first. Just follow the instructions down below, and you shouldn’t have any trouble doing that.

Wifi pockets instruction