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News
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WEBSITE renewal announcement: Order form updated!
・Multiple units order now available.
・Easy to order, even from your smartphone.
・Order confirmation step added.
Request for changes or if you encounter any issue, please contact us at:
For long period rental (over 60 days), contact us beforehand at:
The highest customer satisfaction from over 200,000 users
Easiest way to stay connected
anytime and anywhere!
We have offered Wi-Fi Rental Service to more than 200,000 visitors from all over the world since 2012.
Our pocket Wi-Fi will surely be a great partner during your stay in Japan.
Our Advantages
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Truely Unlimited usage
No worries about speed restrictions.
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Free Mobile Battery
We offer a Mobile Battery for Spare Use FOR FREE.
No more concerns about battery-life! -
One-day Shipping
We accept "Last minutes order" and provides"Need it Tomorrow" Service in most of areas in Japan.
Rental Steps
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Please order before your trip to Japan.
Make the payment to confirm your order -
Your order will arrive at your designated destination prior to your rental start date.
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After an easy set up, enjoy Unlimited Internet during your stay in Japan!
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Return Items
For returning, use the pre-paid and self-addressed return envelope enclosed in your delivery package. Pack all the items into this envelope and just drop it into a postbox, available anywhere.
For returning, use the pre-paid and self-addressed return envelope enclosed in your delivery package. Pack all the items into this envelope and just drop it into a postbox, available anywhere.
Trusted by Travelers from all over the world
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Ariane BnlFantastic service! I ordered many times on Japan Wireless for SIM cards / pocket wi-fi and not once it failed my expectations, on the contrary I have always been astonished by the quality of the service, especially when it comes to customer service as I had to contact them many times. Recommended it to all of my friends who came to Japan. On top of everything the SIM cards are the cheapest I found after a long research on the internet! No wonder why they only have 5 stars reviews
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Connie Devina KristantiLoved it! I used their service for 15 days, and it was great! The signal is very good everywhere in Japan! It's easy to take the modem and to return it. The price is also the best! I will gonna use it again when I come back to Japan. Thank you!
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Conrad CowlrickRecommended. Chose with limited time before arriving in the country and had the package delivered for my first night at my hotel.
All worked perfectly, with no effort or extra questions needed. -
Son NguyenUnlike other pocket wifi providers who will put a speed restriction once you have used up your daily data allowance of either 3 or 7 GB, this company won't and that is a big plus! And their coverage is excellent!
Products
Wi-Fi Router
From just 500 yen per day!If rented for 21days
Truely Unlimited usage, No Speed Restriction
Max 187Mbps speed
Easy to set up
SIM card
We also sell Prepaid SIM cards
The cheapest way to connect to the internet
See Compatibolity List (https://goo.gl/U0D1RP)
Data Usage 500MB per day!
7days
15days
30days
What's inside your Delivery Package?
Your Wi-Fi package includes following items.
English delivery slip with easy set-up instruction is inserted.
✔ Pocket Wi-Fi Router unit
✔ External Mobile Battery
✔ USB cable and AC adapter (plug-in)
✔ Pre-paid and self-addressed return envelope
FAQ
- Q：How do I return my rental items?
- A：Postage prepaid and self-addressed return-way envelope is enclosed in your delivery package. Pack all items after use into this envelope flatly so your return package is slim and goes into a postbox slot smoothly to mail. Then seal the envelope firmly and mail. Return-mailing does not need to be done at the same location as you picked up.
*SIM cards are for purchase only. Please dispose after your usage following the local rules for disposal.
*If mailing from your departing airport, make sure to mail before proceeding to the security check.
After going through the security gate, there is no available postal service facility. - Q：I am already in Japan. Can I still order and receive my delivery package?
- A：Yes. Place your online order with your wished pick-up date to see when is the fastest available delivery.
(Our system may result in failure with too short shipping lead time. Needed lead time differs by your location.)
Then complete your order/payment with your accommodation hotel on the system-accepted day as your pick-up location. Make sure to enter your room number or name/code used to book a room with hotel information to save time for shipping out.
*Airbnb address is not available to deliver. Contact us to search a post office in town for you. - Q： My plan has changed and I'm no longer arriving under the ordered condition.
- A：Contact us immediately with your new arrival plan and new shipping attention.
If this change is received before the shipment of your package, changing can be handled without any charge.
(*Conditions apply:
In the case of applying optional services and/or extending your rental term, the fee will be carged.)
If the change is received after the shipment of your package, we still can re-ship and retrieve the shipped original package with additional JPY 1,000 re-shipping fee.
*Failure of pick-up due to flight/immigration/etc. process delay shall be handled on individual responsibility base. Re-shipment to an alternative location is available with additional re-shipping charge. - Q： My travel is cancelled. What do I do with this?
- A：Contact us immediately.
If this cancellation is received before shipping out your package, cancellation with full refund is available.
If the cancellation is received after shipping out your package, cancellation and refund after deducting
the retrieving fee (JPY1,000) from your paid fee is available, - Q：Can I extend my rental term?
- A：Yes, it is available with very simple steps.
Just contact us with how many days you wish to extend, we will get back to you with a link to process your extension payment. After the payment confirmation, your extension request is officially set.
Extension fee (per one unit) is JPY350 per day and JPY40 service fee is added per each PayPal transaction.
Example : 10 days extension fee -> 350/day x 10 days + 40 service handling = Total JPY3,540
* Insurance fee will be added to above if appllied.
No need to send back and exchange your device/s due to the extension.
Go ahead and keep using the set until your new return due.
Use your current return-envelope to return after your extended rental. - Q：I want my Internet connection until the very last minute in Japan.
Can I return my items at my departing airport? - A：Yes. Your return package can be mailed into a postbox in your departing airport. Please make very sure to mail before proceeding to the security check areas. After going through the security gate, there is no postal service facility at all.
- Q： I forgot to mail my return package before leaving Japan and already returned home with the package. What should I do?
- A：Contact us immediately with your order number.
Will send you how to send back your items internationally ( the customers are to pay the fee for international shipping ). - Q： I'm visiting South Korea and Taiwan, too. Do you have WiFi I can use in other Asian countries?
- A：No, we are afraid not. Our items are all for domestic usages only.
Please refrain from bringing our product/s to outside of Japan with you.