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Very well organized website, clear and straightforward details and explanations for all the necessary informations.

I've used JW pocket wifi for the first time in Tokyo in 2019, and the service was so high quality that I booked it again for my trip to Osaka in 2022. The pickup in Narita and Kansai airports was smooth both times, and the user guide is foreign friendly and very easy to understand. The wifi comes with a power bank that I personally didn't need despite keeping the wifi switched on for 12+ hours (that's how good it is). I never had any issues with it during my travel and when I had a question regarding the service, the JW team nicely and quickly replied to my mail. I am surely going to use JW again in my future travels to Japan!

Highly recommend for anyone travelling to Japan.

Great service, communication and so easy to pick-up! Would recommend 100% AND rent again!

My unit didn’t work at first. A replacement unit was swiftly arranged and arrived on second night. Service charge was refunded for two days. A strong testament to its service. It would have been great if the first unit was thoroughly checked before dispatch. But no one is perfect. Happy with the unit throughout my stay in Japan.

Great product and service

Ordered 3! Easy pick up and easy drop off at Narita airport. Internet reception was great everywhere.
Price was reasonable! Will definitely order again!

Connection was always very good and stable.

Went to Japan in December 2022. Very easy pickup and return of the pocket wifi, and battery life was enough to last a whole day.

Smooth transaction, clear instructions and very dependable data coverage. plus points since we can drop it any postal box in Japan. Will definitely avail this again in our next Japan trip.