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easy pickup/return. The service work well from Hiroshima to Osaka to Kyoto to Tokyo. We had upwards of 6 users attached to the device without any issues.

Fast and reliable. Return product via mail, very efficient and easy. Highly recommend the product for those who need fast internet connection in Japan.

Ordered the pocket WiFi prior to arriving in Japan and the package sent to the hotel and is brought to me during the hotel check in. Battery life is good for a full day and although there is a backup power bank included, I never needed to use it. Returning it was easy too. Just leave everything in the given bag and envelope and just post it back at the airport. Simple as that.

I would highly recommend this provider to every Japan traveller with an Esim-enabled cell phone:
Reasonable and fair prices, good network coverage and super-fast customer service.

Great WiFi that never lost signal. Will use it again on my next trip.

Very efficient and useful process

We cannot imagine how difficult would be our trip without internet access the whole time. The pocket WiFi was perfect and extremely useful!

I’ve used Japan wireles both times I’ve travelled to Japan for about 2.5 weeks each time, and whilst it isn’t the cheapest option out there, it has been incredibly reliable and the battery life lasts a long time. Very happy with the service and would do it again.

Excellent signal and complete items.

Easy to transact and use the device