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CS was very helpful and responsive via e-mail when I asked for their help. The wifi was also delivered promptly, the connection was fast, and I did not experience any connection troubles. Great for sharing wifi with travel buddies.

We didn't even think about wifi for the entire three weeks. That's all there is to say. Just stick in my bag in the morning and we were all set. Hassle free.

The Premium pocket wifi had great coverage everywhere we went.
I am extremely happy with the service and ease of collection at Narita airport upon arrival to Japan and then drop off once finished with into any post box.
I highly recommend Japan Wireless and will be using their services next time I visit.

Very good -fast and reliable internet connection.

From the mountains of Nikko to the city of Nagoya and Shinjuku underground train station. I always had reliable wifi connection!!

My pocket WiFi was given to me when I arrived at my hotel. So convenient! I never had a problem receiving Wifi for the entire trip, underground in a subway or in a small village, always a connection. Highly recommend Japan Wireless :)

Excellent! Had no issues. Will definitely use again if I ever go back to Japan.

It was very simple to find, set-up, and use everyday. I rarely had to charge it during the day I ran the wifi around 13hrs everyday and it lasted the whole day without needing to recharge.

This worked fantastic during our Japan visit!

Very good and reliable