Return Your Rental WiFi at Narita Airport
If you want to return your Pocket Wi-Fi from Narita airport it is also possible, as well as from any other airport inside Japan. You only need to put all the items in a provided envelope and post it from any post box/post office. You don’t have to write anything, our envelope is already self-addressed.

Post office/post box location information of Narita Airport!
Terminal 1 (2 post boxes available)
Post Office & Post Box
Location: 4th Floor (International Departure Lobby)
The post box is located on the left side of the post office.
Post Box
Location: 1st Floor (International Arrival Lobby) nearby “C1” exit door and the information center.
Terminal 2 (4 Post Boxes available)
Post Office & Post Box

Location: 3rd Floor (International Departure Lobby)
The post box is located on the left side of the post office.
Post Boxes at departure gates


Location: 3rd Floor (International Departure Lobby)
Two post boxes are located in front of passenger security screenings at the South gate and the North gate.
Post Box

Location: 1st Floor (International Arrival Lobby) Nearby “Central exit” door.
Please drop off your rental WiFi before entering the departure gates! There are no post boxes available after passing the gates.
If you fail to return the items before your departure, the only option would be an international shipping from your country at your cost. So please be sure to return the Pocket Wi-Fi items before your departure!
1 x Wifi router
1 x USB Cable
1 x AC adapter
1 x Extra Battery
1 x Pouch

Other Ways to Return Your Pocket WiFi
Flying out of a different airport, or already back home? These guides cover the rest:
- How to Return the Pocket WiFi – the basics: the pre-paid return envelope, returning early and extending your rental.
- How to Return Your Pocket WiFi at Haneda Airport – the three post boxes at Haneda, so you can skip the Domestic Terminal post office.
- How to Return Your Pocket WiFi at Other Airports in Japan – Kansai, Itami, Chubu Centrair, New Chitose and Naha.
- I Forgot to Return My Pocket WiFi – what to do once you have already flown home: return address, couriers and the late fee.

