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Limited battery life on main unit, need to use the included power back to get through the day. Connectivity was pretty good overall.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are glad to hear that you experienced pretty good connectivity overall during your travels.
At the same time, we appreciate your honest feedback regarding the main unit's battery life. Providing hardware that keeps up with long days of exploring is always our top priority, and we are glad the included power bank helped bridge the gap. We are actively working to upgrade our device batteries so you can stay connected even longer without needing extra charges.
We truly value your support and look forward to serving you again with an even smoother experience on your next visit to Japan!
We requested for the pocket WiFi to he delivered to our hotel and it was delivered on time. It was very easy to set up and the connection was very strong and I didn’t have any problem with it. I had a great connection anywhere I was. When it was time to return it, the drop box was easy to locate. I’m very happy with Japan wireless. It was as wonderful as Japan and their people.
Product：Premium Wifi
Thank you so much for taking the time to share such a heartwarming and generous review! We are deeply touched by your incredibly kind compliment comparing our service to the wonderful culture and hospitality of Japan.
We are delighted to hear that every detail of your experience—from punctual hotel delivery and effortless setup to strong coverage everywhere you went and a smooth mailbox return—met your expectations. Providing reliable connectivity and a seamless, worry-free experience for travelers in Japan is always our top priority.
Your support and kind words mean the world to our entire team. We truly appreciate you choosing Japan Wireless, and we look forward to keeping you connected on your next trip to Japan!
a very easy piece of equipment nesasery for a hassle free trip to japan came in very handy recommend it to anyone going to japan
Thank you so much for the wonderful review and for recommending our pocket Wi-Fi! We are thrilled to hear that the device was easy to use and became a necessary part of making your trip to Japan completely hassle-free. Providing a reliable and user-friendly connection to help our travelers navigate smoothly is exactly what we aim for. We truly appreciate your support and look forward to being your trusted travel partner again on your next visit!☺️
Great coverage and speed. Delivered as promised and easy return at airport.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that you had a great experience with our pocket Wi-Fi, from reliable coverage and high speeds to punctual delivery and a seamless airport return.
Ensuring prompt delivery and effortless returns so you can enjoy fast, hassle-free internet throughout your trip is always our top priority.
We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
Thank you so much for taking the time to share your review! We are thrilled to hear that you had a great experience with our service and found it so easy to use.
Providing effortless setups, smooth operations, and reliable connectivity so you can enjoy a stress-free trip in Japan is always our top priority.
We truly appreciate your support and look forward to keeping you connected on your next journey!
Hello,
JPW is the best! We have no issues connecting 4G LTE. Online at all times. I’d recommend JPW. I’ll definitely use their pocket wifi when I’m back. Ease of use, pickup, and return. The only thing is a little bit pricey for what it is. Thank you.
Sincerely,
Rosulo Donida
Dear Rosulo,
Thank you so much for taking the time to share your kind review with our team! We are thrilled to hear that you had such a seamless experience with our 4G LTE connection and that our pickup, return, and overall ease of use met your expectations.
We also truly appreciate your honest feedback regarding our pricing. We continuously strive to balance competitive rates with premium, reliable network quality, unlimited data performance, and high-standard customer support. Your input is extremely valuable to us as we review our pricing and special promotional offers for returning customers.
Thank you once again for your recommendation and support. We can’t wait to welcome you back on your next visit to Japan!
Warm regards,
The Japan Wireless Team
Worked great everywhere we went. Will definitely do again when visiting
Thank you so much for the fantastic review! We are thrilled to hear that our Wi-Fi worked perfectly everywhere you went during your trip. Providing a reliable network that keeps you seamlessly connected across Japan is our top priority, so knowing we hit the mark for you is wonderful. We truly appreciate your support and can't wait to be your trusted internet partner again on your next visit!
I used the system during a month in Japan (2026). Wifi was available everywhere
Product：Premium WifiOverall - great company. Got to my hotel and the device was there. Battery lasted longer than expected. However, make sure you have an extra charger so you can charge it. It was simple to return. Return envelop was included and it was easy. FYI hotels have postal drop offs.
Product：Premium WifiJapan Wireless delivered the device to the hotel. It was easy to set up and functioned well to support three devices. The battery charged lasted about 10 hours and they included a battery pack to recharge. The pre-addressed and pre-paid envelope made for an easy return, especially with the hotel staff assisting in the mailing.
Product：Premium Wifi