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The pocket wi-fi has been a live saving in my trip to Japan!
It worked perfectly and the battery life was great: all day from 9 to 7pm.
Thank you so much for taking the time to share your review! We are thrilled to hear that our pocket WiFi was a true lifesaver for your trip to Japan and worked perfectly throughout your journey.
Providing reliable, high-speed internet alongside strong battery life that lasts from morning until evening so you can explore all day without worry is always our top priority. Hearing your enthusiastic praise means the world to our team!
We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
Lo recomiendo mucho, Lo encargas días antes, llegas a tu aeropuerto, la instalas y ya tienes internet. Lo más complicado es configurarlo. Una opción barata y buena.
Product：Cartes SIM 15 jours
¡Muchas gracias por tomarte el tiempo de compartir tu reseña! Nos alegra enormemente saber que encontraste nuestro servicio como una opción económica, conveniente y de gran calidad para tu viaje.
Ofrecer un proceso de reserva sencillo, una entrega rápida en el aeropuerto y una conexión confiable para que puedas navegar sin complicaciones desde tu llegada es siempre nuestra máxima prioridad. ¡Saber que nos recomiendas mucho significa muchísimo para todo nuestro equipo!
Agradecemos de corazón tu apoyo y esperamos volver a mantenerte conectado en tu próxima visita a Japón.
I’m not sure what it was, but I got an eSIM from Japan wireless a few years ago and it seemed like I was routing through some sort of Hong Kong ISP. The service was much better this time and it also seemed like everything was basically running through KDDI. I had excellent coverage everywhere and most of the time I didn’t even feel the need to get on Wi-Fi.
Product：Japan Wireless eSIM
Thank you so much for taking the time to share your review and for choosing us again! Our 5G service runs directly on KDDI's local network across Japan.
We have worked hard to upgrade our infrastructure so our travelers can enjoy ultra-fast speeds, low latency, and seamless local coverage without any indirect routing. Knowing that you noticed such a major improvement and had a flawless connection throughout your trip means the world to our team!
We deeply appreciate your continued support and look forward to keeping you connected on your next visit to Japan!
Had the Premium wifi for 10 days, provided reliable and fast wifi for a family of 4 while travelling around Sendai, Tokyo and Osaka. Lasted the whole day without even having to use the powerbank provided. Pick-up was fast and easy, also it was no problem that we had to retrieve it 1 day later than planned due to a cancelled flight. Very simple to return as well. Had an excellent experience with Japan Wireless
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are thrilled to hear that our Premium WiFi provided fast and reliable coverage for your family of 4 across Sendai, Tokyo, and Osaka, and that the battery held up all day long without needing the powerbank.
We also understand that travel plans can change unexpectedly due to flight cancellations, so we are glad our team could accommodate your delayed pickup seamlessly. Providing flexible customer support, effortless pickup and returns, and strong coverage wherever you travel is always our top priority. Knowing you had such an excellent experience means the world to us!
We truly appreciate your recommendation and support, and we look forward to keeping you and your family connected on your next visit to Japan!
We had rented it for 4 weeks, pick up was easy, we had connection everywhere and returning was easy.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that your 4-week rental went so smoothly and that you enjoyed easy pickup, reliable coverage everywhere you went, and a simple return process.
Providing hassle-free service from start to finish—especially for long-term travels across Japan—is always our top priority. Knowing that we kept you seamlessly connected throughout your entire 4-week trip means the world to our team!
We truly appreciate your support and look forward to serving you again on your next visit to Japan!
Non ha mai dato problemi, la rete ha sempre preso bene, ritiro e restituzione in aereoporto facili e comodi
Product：Premium Wifi
Grazie mille per aver dedicato del tempo a condividere la tua recensione! Siamo felicissimi di sapere che non hai avuto alcun problema durante il viaggio, che la copertura di rete sia stata sempre ottima e che il processo di ritiro e restituzione in aeroporto sia stato comodo e veloce.
Offrire una connessione affidabile e senza interruzioni, insieme a un servizio di ritiro e consegna semplice negli aeroporti, è da sempre la nostra massima priorità. Sapere che sei rimasto così soddisfatto significa davvero molto per tutto il nostro team!
Apprezziamo di cuore il tuo supporto e non vediamo l'ora di tenerti connesso anche durante il tuo prossimo viaggio in Giappone!
Great option if you have a locked phone and cant do esim. Its slim and good battery life. The only issue is that sometimes I have to reset the network because it cant find a good connection. It can be annoying at times for that reason. Other than that it was a very good option. With the coupon code, it was a good price.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are glad to hear that our pocket WiFi was a great alternative for your locked phone and that you enjoyed its slim design, long battery life, and competitive pricing.
At the same time, we sincerely apologize for the inconvenience caused by having to reset the network occasionally when signal drops occurred. Ensuring a seamless connection without manual resets is very important to us, and our team is actively working on firmware and network updates to minimize these connection hiccups.
We truly appreciate your valuable feedback and support, and we look forward to providing you with an even smoother experience on your next visit to Japan!
It worked great. Never gave us problem while our 2weeks stay.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are thrilled to hear that our service worked great and gave you zero issues throughout your entire 2-week stay in Japan.
Providing smooth, seamless, and reliable internet so you can explore and enjoy your travels without any connectivity worries is always our top priority. Hearing your positive feedback means the world to our team!
We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
Wifi router pickup was very easy. Provided great coverage during our stay. Only issue was that it seemed the power bank couldn't keep it charged for very long. But it was small issue as we didn't use power bank very much.
Product：Premium Wifi
Thank you so much for taking the time to share your review! We are delighted to hear that you had a great overall experience, enjoyed quick and easy pickup, and had excellent coverage throughout your stay.
At the same time, we appreciate your note regarding the power bank performance. We regularly inspect and refresh our accessories to ensure every device meets our quality standards, and our tech team will review our power bank inventory to ensure optimal battery health for all travelers.
We truly appreciate your feedback and support, and we look forward to serving you again on your next visit to Japan!
Thank you so much for taking the time to share your review! We are glad to hear that you found our wireless service reliable for your trip.
Providing stable, high-speed connection paired with smooth service is always our top priority. We constantly strive to improve, and we hope to make your next experience even better than "ok"!
We truly appreciate your support and look forward to serving you again on your next visit to Japan!
