Perfect service as usual

Very convenient and useful for frequent travelers like us.

indispensable pour notre sejour au Japon. Aucun soucis de connexion quelque soit les lieux, grnade ou village.

Timely delivery. After about a month, there was a smallmalfunction and the service team helped try to fix it over an email exchange. When that did not work, they exchanged the Wifi without problem, and right away. Great service.

As advertised. Very simple to pickup and drop off.

Connection speed was very good. Battery lasted all day on most days. Also very convenient pick-up and drop-off, no need to wait in line at a counter.

In the beginning of our trip, our flight got delayed 4 times! We ended up reaching the airport after hours and by then, Japan Wireless was closed. I e mailed them and the response was quick and they were able to send our pocket WiFi straight to our hotel the following day! They understood the urgency and was quick and I appreciated that! I would definitely recommend Japan Wireless!

Great service. Very convenient pick up and drop off. Very happy with the overall service.

Easy pick-up and drop-off procedure. Clear communication with instructions. Good service coverage. Don't rely on their power bank. Ours didn't work but luckily we didn't need it.

The product is very reliable and all necessary items was provided. However, the pocket wifi and powerbank should have been fully charged upon receipt from the kiosk/counter to allow immediate use.