Rented 4 for our family of 11 trip and no one had problems with connections. Japan Wireless made it easy to pick up from the Post Office as well as dropping off in a post office box. Thank You

Great coverage with Japan Wireless. I do wish the battery life lasted longer for the device - but I'm glad that I was provided the additional portable battery once the device started to drain.
Overall - I love that I was able to have the device ready for me at my Hotel and I was provided a self addressed envelope to have mailed back on way out of the country.
I have tried using eSims in the past (but for some reason - once I return to the US, I end up having issues switching back to my regular service). The mobile wifi is still the best option for me and I think Japan Wireless does a great job at providing stable wifi.

My phone isn't unlocked so I wasn't able to use an eSIM or physical SIM during my visit, so this pocket wifi worked great. I always had good connection and the battery lasted quite long! Overall a great option for the price/if you have multiple devices!

Works excellent. Very please.

Easy to use and good connectivity

Excellent service!!!

No problems. Worked well , even in the mountains.

We used Japan Wireless for our family trip. It worked perfectly to keep the 6 of us connected for our 21 day trip. Would definitely use again!

Very reliable WiFi.

Have used multiple times. Always reliable and such a simple system.