How to return Japan-Wireless package brought back to your home country accidentally.
We understand that mistakes happen, and we are here to support you.
Please send the item/s back as soon as possible to the address below, using a traceable international airfreight such as EMS, FedEx or DHL.
(Please declare the total invoice value as JPY 5,000- or less.)
Thank you for letting us know the shipping company name and tracking number after your you made the shipment.
【Return Shipping Attention】
Japan-Wireless Delivery Center (Axxxxx ←Your Order Number)
5F, SW Shimbashi Building
6-14-5 Shimbashi, Minato-ku, Tokyo 105-0004
Tel: + 81-70-6487-2924
Our extra mobile battery cannot be included due to restriction on air·freighting lithium battery product.
We appreciate your attention and understanding in this. Take the extra battery out of your package and proceed the return shipment. As the extra battery cannot be returned, it will be settled with a separate payment.