Easy pick up at the airport, everything worked and had good wifi connection every day.

Easy to return at the airport as well through mail box.

We hired the pocket wifi for a 3-week trip. Picking it up at Haneda airport went without a hitch and we returned the device in the envelope provided for a postal return to the airport on the day of our return. The pocket wifi is an essential tool for travelling in Japan and it worked perfectly. A back-up battery is also provided.
We recommend Japan Wireless.

It was a great pocket wifi. I highly recommend it.

Had the mobile WiFi for 19 days and it was faultless throughout. Easy, quick pick up from Haneda airport and just as easy to return. Great value. I would highly recommend

Always use it - pick-up is always fast and return easy.

I used this pocket wifi during my last trip to Japan and it made whole trip much easier. The connection was very good and they provide all the necessary equipment to charge it on the go. They also deliver it straight to you hotel and you can drop it off at the airport before leaving. I highly recommend.

will be using this product again

Super easy to setup, portable battery helped it past all day. No issues and will 100% use next trip

So easy to use. Communication was easy even if I'm from the Philippines. Placed my order online and it was there on the day they said it will be delivered. Gave me refund when my original date of delivery was not possible. I was connected all throughout my stay in Japan, especially with the powerbank provided. Good connection from Osaka to Tokyo! Affordable price as well for the duration of my stay in Japan, total of 10 days. Easy to return as well! Will definitely avail again when we return to Japan for our next vacation. Thank you very much Japan Wireless!

We used this for 2 weeks in Japan during our April 2024 trip. Great coverage and the battery back-up came in very handy on a number of occasions. Delivery to our hotel was on time too. Will definitely use Japan Wireless again in future. Jeff