Thanks to the service. It is a good helper while in Japan. Powerbank helped a lot. Thanks for the service. Next time I will definitely use your service! Thanks and good wishes !!!

Wifi connect was strong and stable even going outside the city

The WiFi kit was delivered, support was available, all worked super and even airport drop off was clear and easy. Only small thing, I think the additional power pack was slightly weak, as it drained faster than expected during usage. Thank You!

We ordered the pocket wifi online before arriving in Japan. It was delivered and waiting at our nominated hotel apon arrival. Simply switch on, connect. Worked everywhere in Japan. Could not have been any easier.

Had some issue with the function, but your customer support was very helpful.
Thank you!

My flight was cancelled due to the hurricane in early October and I had to change my hotel - I called Japan Wireless and they re delivered my wifi device to the new hotel - the serice rep was very helpful, a big THANK YOU to Japan Wireless - The device worked flawlessly during my trip

Outstanding and efficient service. The data rate was excellent and cost effective. The logistics of delivery was timely and simple to handle.

I was able to get expedited shipping on short notice. Everything was exactly as advertised. I will get one of these every time I go to Japan. If you are able to use WiFi calling it is probably cheaper than an our of country phone plan.

As usual, good quality of service and nice device.

Solved connectivity problems in Japan for me and my whole family, it was excellent. Easy to collect, easy to set up (I had 6 users connected in 5 mins), easy to use and easy to return; what more is there to say.