Reviews

I was really happy with this product and would recommend it to anybody who travels to Japan. Pickup and dropoff was very convenient, the connection was great, and the extra batteries were a definite plus! The only thing that I wish they had told me beforehand was that I would get messages (in Japanese) on the actual device that I had maxed out on something and that I would get charged extra for further usage. I contacted them and they let me know that I can just ignore those messages and I never got charged anything extra. That part gave me a panic attack.

Tutto perfetto. All’aeroporto di Osaka abbiamo facilmente ritirato la busta alla posta. Il servizio è ottimo e sempre funzionante in qualunque zona del Giappone dove siamo stati, anche rurali. Consigliatissimo. Grazi.

Wonderful service. Arrived at the hotel at our check in time, very easy to use, very clear and intuitive instructions, envelope to return it is provided so all you need to do is stick it in the postbox and you are done. Highly recommended!

Trustworthy

This is the second time my wife and I have used Japan Wireless to provide us with a portable wifi hotspot while travelling through Japan. To me, this is a must-have! While we have T-Mobile which provides us with unlimited data while travelling internationally, the data can be slow and mostly useless beyond texting. Having this wifi makes getting around on our own a breeze. Japan Wireless makes it super easy by mailing the wifi hotspot to our hotel so it is waiting for us when we arrive. The included envelope and instructions are easy to follow. We always drop off the wifi at a post box at the airport, but you can also leave it with your hotel when checking out. I would highly recommend this project and Japan Wireless to provide it!

Everything worked well. We will take this product again next time!

First time I used this item: wonderful! I had no problems at all to connect on the internet, where ever we were in Japan. Always connected. Thanks a lot. Next time I am in Japan, I will surely order it again.

Easy to pickup, easy to return. Excellent coverage and fast speeds across Japan even in remote parts of Hokkaido.

Great service, thanks much!

Easy to order/collect/return
Very good performance