Have Not Booked Japan WiFi? Your Last-Minute Guide to Hotel & Airport Pickup

You’re packing, your flight to Japan is in a few hours, and you just realized: you forgot to book pocket WiFi. Your first instinct might be, “I’ll just get one at a walk-up counter when I land at Narita or Haneda.” Do not do this. This is the most common and costly mistake last-minute travelers make.

You’ll face massive queues after a 12-hour flight, pay up to 50% more for “walk-up” rates, and—worst of all—they may be sold out of the best unlimited data plans.

There is a much smarter, faster, and cheaper solution.

With Japan Wireless, you can book your pocket WiFi online right now—even from your departure airport—and have it waiting for you with our 2-Hour Express Airport Pickup service. This is our ultimate competitive edge: all the convenience of an airport rental with the savings and guarantee of an online booking.

How to Get Your Pocket WiFi in 2 Hours (A 3-Step Guide)

This is the fastest, most reliable way to get connected in Japan.

Step 1: Book Online

You can do this from your tablet, or on your phone at your departure airport.

1. Go to the Japan Wireless order page.
2. Choose “Airport “ and select one of these airport counters. Narita Airport, Haneda Airport, Fukuoka Airport, Kansai Airport, New Chitose Airport. Please note that not all airport counters offer 2-hour pickup.
3. Complete payment and check your confirmation email for instructions.

Step 2: Select Your Pickup Time

On the order form, you will see a pickup time.

• The 2-Hour Rule: Simply select a time that is at least 2 hours from the moment you place your order.
• Example: If you are booking at 1:00 PM, you can set your pickup time for any time after 3:00 PM. This gives our airport team time to prepare your kit.

Step 3: Pick Up at the Airport Counter

After you land, clear immigration, and collect your luggage, head to the designated pickup counter in the arrivals hall.

• What You Need: Your passport and your confirmation email (on your phone is fine).
• The Process: Show your email to the staff. They will hand you your pre-packed Pocket Wifi kit (with the device, free power bank, and return envelope). No forms, no extra payment, no hassle.
• You will be online in less than 5 minutes.

What If My Flight Lands Late at Night? (The Other Last-Minute Solution)

Our 2-hour pickup is fantastic, but it relies on the airport counters being open. (e.g., most counters at Narita & Haneda are open from ~6:30 AM to 11:00 PM).

If your flight lands at 1:00 AM, you have a better option: Next-Day Hotel Delivery.

This is our other last-minute service for “Last-Minute Packers.”

How Next-Day Hotel Delivery Works

1. Order by 3:00 PM JST: You must place your order by 3:00 PM (15:00) Japan Standard Time the day before you need it.
2. Use Your Hotel Address: At checkout, select “Hotel Delivery” and enter your hotel’s address.
3. CRITICAL: Use the exact name on your hotel reservation as the recipient.
4. When you check in the next day, your pocket WiFi will be waiting for you at the front desk

Last-Minute FAQ

What if my flight is delayed and I miss my 2-hour pickup time?

Don’t worry. The airport counter will hold your pre-paid order safely. Just pick it up when you arrive, even if it’s a few hours later (as long as the counter is still open).

Which is better: 2-Hour Airport Pickup or Next-Day Hotel Delivery?

Choose 2-Hour Airport Pickup if: Your flight lands during counter opening hours. This is the fastest way to get online (internet at the airport).

Choose Next-Day Hotel Delivery if: Your flight lands very late at night after the counters close. You can use free public WiFi while waiting for the package to arrive.

I’m already in my Tokyo hotel and my eSIM failed! What do I do?

You have two great options:

1. Next-Day Hotel Delivery: Order by 3:00 PM JST today and we will deliver it to your hotel tomorrow morning.
2. Same-Day Pickup: Order online and select “Airport” or Japan Wireless Office (Shimbashi Office or Osaka counter) to get your device within 2-hour.