Reviews

Japan Wireless provided a quick customer service when I found that the wifi device assigned to me couldn't retain charge for long. From sending the mail in which I stated the issue, to receiving a new device package, it took 48 hours. The new device was great in retaining charge even when 2 mobile devices were connected to it. The pick up and return processes are also very easy. I happily recommend Japan Wireless.

Great service!

The pocket WiFi worked perfect and was easy to use. It was nice knowing I wasn’t using up the data plan on my phone.

I booked the mobile wi-fi super last minute and Japan Wireless went above and beyond to make sure i get it A.S.A.P.
I've always used them when I visit Japan and will definitely use them again next time.

Amazing service, my package was waiting for me at my hotel, fast internet wherever I went. Cannot recommend a better overseas internet service. Thank you Japan wireless!!!!!

I travel through 8 cities of Japan and I was very satisfied with the pocket wifi service.

Despite that I have an issue with one of the pocket Wi-Fi device,I gave 5 stars because they send me a new one to the hotel and made me a refund. They are always willing to help and assist

I rented the pocket wifi for 10 days with Japan Wireless and was very impressed with the service throughout. It was easy to pick up from Haneda airport and easy to return. Everything was provided including extra battery pack. The cost was also the most reasonable from others I had seen. Will definitely be using it again.

Simple to use it, and easy to pick up and leave in any mail post office. Fast conection too.

Japan Wireless really helped us a lot and without any problems at all. As long as you have to provided power bank with you, there won't be any problem at all with the internet provided!

Excellent service from placing my order to posting on my return, recommended.