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The wifi pick up instructions were easy to follow, as were the return instructions. The wifi worked great, and the battery life was very good. The cord that came with the kit was the wrong jack size. They were very helpful on the phone and were willing to deliver the correct cord to the hotel. I was able to borrow a cord that fit into the wifi for charging from a friend.
The WiFi package was waiting for me when I arrived at the airport. The wireless connection and speed were great throughout my 2 week trip to Tokyo. I appreciated the included portable battery. Return was simple since the company included a pre-filled envelop for me to just pop into a mailbox at the airport. Had no issues whatsoever. 10/10 would choose this company again.
Japan-wireless has never failed me in terms of the quality of their service and product time and time again. A definite must-have whenever you're traveling to Japan.
Don't even consider the others. Japan-wireless is where it's at!
service was fast, modem was fast, everything perfect.
good service, fuss free and very easy to use, thank you!
Easy, reliable and not to expensive for travellers!
Worked well, easy to use. It was very handy as we travelled throughout Japan.
Pocket WiFi worked well and kept me connected throughout my trip in japan. I even had good service in the mountains! Customer service was fast and top notch. Highly recommend!
I’ve used Japan Wireless for my last three trips and each visit it has always been so easy to receive my pocket WiFi and get it set up. Return is so easy too. Japan Wireless is essential to my vacation when I travel to Japan.
Easy to order and from several previous uses delivery, performance and return simple and effective. Always great service and never any problems. A great product. Hunter
