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I found myself in a somewhat unfortunate situation being without Wi-Fi or a phone plan right before a move. Japan wireless quickly and seamlessly sent me a pocket WiFi with simple and easy to read instructions. The entire service exceeded my expectations and really helped me out for a very reasonable price.

I have used Japan wireless for 3 occasions and I have always had excellent prompt customer service. Highly recommended.

I needed to rent a pocket wifi within 2 days and Golden Week was about to start. I contacted Japan Wireless and they responded the same day. They ensured that I was able to pick up at the post office with an open schedule during the weekends and holidays. I am thankful in their efficiency to quickly find an open post office near me and mail the pocket wifi. I would recommend their services if you are in urgent need.

Like the ease of use and good price points

Very prompt replies and efficient service! Device works very well too.

Best Wi-Fi​rental in Japan. Love it, no hidden costs and data limits...​ Try it

My order for pocket Wi-Fi was handled quickly and seamlessly, I would definitely recommend Japan Wireless!

Used the Wifi for 3 months while in Japan and did not experience any problems.

Customer service are very attentive and always helpful. In my experience, I arrived late and didn't pick up the device on time but luckily they deliver it to me the next day. I am so glad they could tend to my request. Most importantly their pocket WIFI has signal almost everywhere

This was one of the best decisions ever. I travel to Japan 4 to 5 times a year and this is the best way to ensure connectivity. Convenient and easy from start to finish