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Very easy to book, friendly staff at the airport and so practical that you can just drop it off in a mailbox to return it before leaving Japan. We never encountered any connection problem. Thank you!

Dependable rental wifi

The equipment worked excellent. People at the service desk can be a bit more friendly.

Did what it was suppose to do. Able to get at least 8 devices on to use when we were together. Needed to get a couple more hotspots because when we separated, the devices that were near hotspot was able to use WiFi.

I have used Japan wireless pocket wifi on multiple visits to Japan, either picking it up at the airport or having it delivered to the hotel. In terms of delivery, cost, performance, and ease of use, I can't think of a better product!

Great service with reliable device, easy process, and reasonable price!

Cannot recommend this service highly enough. The unit was delivered to my hotel when stated and worked perfectly throughout my two week stay in Osaka/ Tokyo. Returning the unit was simple courtesy of a prepaid envelope (and the amazing Japanese postal service !) Trouble free wifi whilst abroad - perfect.

I was looking for a portable WiFi router to be used in my upcoming work trip to Tokyo. The company that I used to rent from no longer seems to be in business. Searched on the web, and found the JW website. The reservation was easy to use, steps were clearly arranged, and payment was made without hassles. I am all set for my internet needs for the trip - in only a few minutes! Bravo!

The battery last a lot ✅
The internet was super fast ✅
Is very light to, literally, put in your pocket ✅
And its super easy to receive it and return it ✅

Excellent experience!