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I always order at Japan Wireless. The connection is very fast and their service is quick and reliable. They always reply on your email quickly and they always have a quick solution if you have a problem. Best service ever!

easy to order and very easy to return the package

This portable wifi was perfect for our week long vacation in Tokyo. We picked up the device at Narita airport with no issues. The instructions were easy to follow and set up. It was nice to also have the portable charger as well. We returned the device to the airport when we left again with no issue. Would definitely recommend!

I made a last minute reservation for a pocket wi-fi device on the Premium plan with unlimited data. The device was delivered the same day and had a reliable and fast connection throughout my trip across Japan. Was super easy to return via Japan Post as well. Extremely satisfied with the service and device, I highly recommend Japan Wireless.

Quick response and resolved issue quickly

My phone worked so I didn't need this but my fiends phone didn't and it saved his trip. he was able to link his phone and had internet for the duration.

The ease of reserving a WIFI upon arrival was quick and the staff were very friendly. The WIFI was very reliable and very useful. The ease of the return was so convenient.

Absolute life saver. We didn’t know how much we needed it until we had it. But we were so glad we did. It never dropped connection. Fast speed and kept us going our whole trip. I don’t think we could’ve managed without it.

Everything was in English. Easy pick up and drop off. Didn't lose any connection in Tokyo and Osaka! Amazing

I used this service for about 2 weeks and never had any issue. The pickup and drop off information was very clear. Next time I go to Japan, I will be using this device again. Thanks!!