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So convenient and smooth to pick up and drop off. Wi-fi speed handled 3 phones so well and without any issues

The entire process was simple, professional and a good value. Highly recommended!

Easy to use and user friendly.

Good service. The site is very user-friendly

I had a great experience with Japan Wireless.
Unfortunately missed my device pick up in Tokyo as I was rushing to catch the train.
On my way to the mountains, they sent another device straight to my lodge as I arrived the next day!
Great customer service and coordination.
Thanks JW!

Delivered on time to hotel, well packaged, got good internet connection speeds. Only minus was Documentation could have been easier to read and use. No dramas though.

Their storefront in narita airport was easy to find and, the gentlemen working there handed me the pocket wifi with no issues! I would recommend anyone to use Japan wireless! Service was excellent and fast!

Made my trip worthwhile

Our research for the best pocket WiFi rental service led to us reserving a pocket WiFi from JW. Their capabilities seem to be aove the rest since they have affordable plans with "no speed restriction, complete unlimited data and unlimited high-speed" (according to their website). We will be testing these features later this month.

Reserving a pocket WiFi unit, through their website, was painless. Their site is easy to use and provides all details on the how-tos, from unit specs to drop-off. Albeit you will need to dig a bit to find some of the info on their site.

I recommended JW to a co-worker, who is leaving for a visit to Tokyo, next week. He immediately went online and booked his JW pocket WiFi in the midst of our conversation.

The wireless hotspot was working everywhere. It is great to have the power bank. Really enjoyed the easy service.