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I received the device within 24 hours to my hotel the process was easy and I would definitely rent a pocket Wi-Fi.

Very helpful SIM card on my trip to Japan

very convenient to return the product

it did not fail me during my travels inhakone and tokyo. superbly reliable

We encountered no problems with the product. We were always confident that even with heavy usage, Japan wireless provided us with the backup battery power source, if needed.

This was easy to install and worked well.

Rented pocket wifi for 3 weeks from Japan Wireless for a recent trip. Used it daily (throughout Tokyo and Kyushu) and never had any issues - so, so useful for Google Maps and navigating. 10/10 recommend!

Overall, great experience, I had stable connection during the whole period of service. I would definitely use this provider again. Thank you, Japan Wireless!

Our first WiFi device battery only lasted one hour on a full charge so we contacted Japan Wireless and they sent a replacement next day. New unit battery lasted all day, good WiFi reception in Tokyo and travel to Matsumoto. We shared one WiFi device with 3 phones. Great service at a very reasonable price.

Worked great! Easy to puck-up at the airport & easy to instal.