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We never had a problem with the product; it worked excellently throughout our trip. It was ready for us when we arrived and was very easy to return before we left Japan. I would definitely use Japan Wireless again and recommend it to anyone traveling to Japan. Thank you for all you do!

The wifi pocket work very well I help me a lot while I travel in Japan This I received it exactly what I order and the battery work long enough for me to use for a day I did not have to use the back up power Anyway I rate this services the best 5 gold stars

great customer service and support. replacement came same day!

I took this for a family trip to Tokyo, Kyoto, Kanazawa and Hiroshima.
Happy with the Speed and connectivity.

The Kids watched Netflix while connected to the wifi.
No complains.

Great connection but battery got relative fast unloaded ( < 1 day).

I have gotten their service before, returning customer. Easy to use, quick on their services.

Very reliable and fast with along battery life

This product/service was everything we needed to keep us connected during recent visit to Japan.

Good speed and battery life.

Awesome