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Had the wi-fi for a 10 days trip throughout different cities in Japan. We had no issue with the order, the delivery, reception or return. Will definitely rent from them again next time we return!

This is the second time I've used Japan Wireless to rent a WiFi hot spot. It was at my hotel when I arrived and it was easy to find a post box, before security(!), at the airport to post it back. My wife and I relied on it to find our way around with Google maps and to order taxis through the JapanTaxi app. Don't leave the hotel without one!

Highly recommend this product. We arranged for the unit to be delivered to our hotel and it was waiting for us at check-in. No configuration at all necessary, was up and running in minutes. Worked great everywhere we went in Tokyo, including on the metro trains. Very reasonable price was totally worth it!

Easy to pickup and return. Would rent again.

It is our third year in Japan and the service is always brilliant. We really recommend it

Rent the premium Wi-Fi from Japan Wireless!! We wasted money buying a T-mobile sim card before going to Japan. T-Mobile is worthless in Japan, terrible slow service, basically unusable. Japan Wireless had our unit waiting at our first hotel and worked flawlessly with 4 connected devices over our 2 week stay. It worked in the subways, on the bullet train, and every place we traveled!! Its a no brainer, rent it!

Excelent!

It was so easy to use. Will definitely use it for my next trip to Japan!!

Decided to rent a pocket wifi on my trip to Japan. I found that the rental process was quick & easy. Looking forward to using it when I arrive.

Easy configuration and Good connection !