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Such convenience and excellent coverage.

Excellent coverage in Osaka and Kyoto area.

Excelent conection all time

Great company !! Fast wifi and reliable !!! Even provided new pocket wifi when the one I ordered didn’t work properly . Great company ! Would recommend them for anyone travelling to Japan!

Had it delivered to my hotel on time. Never had any problems with connection or running out of battery since it also comes with a charger battery which is very convinient.
I would rent it again. Used it from Tokyo to Fukuoka without any Wi-Fi problems. Highly recommend it

i used this device for a 9 day trip in osaka with two adults and one child. The device have fast internet connection and did not lag. Given the chance, we will still use this device on our next vacation in Japan.

I ordered the mobile wifi (from the website) for my wife while she visited me in Japan for a month. I picked it up at the Airport Postal desk as directed and easily set it up on the day of her arrival. It's small and easy to carry. Battery life lasted the whole day, just make sure that it's charged fully before heading out for the day. You could rent a Japan phone but with the mobile wifi, you can use your own phone which I think is better for taking photos/videos and sending it home via text or email while on the go. Also, using the internet while traveling is great. You can connect multiple devices to wifi with it.
The return was easy with the return envelope and instructions. Just drop it off at the Airport Postal desk.
Thank you Japan Wireless.

Great great service. The entire package was delivered on time and can be used immediately. The mobile wifi had good coverage and speed.

Only 2 areas of improvement needed:
1) the devices (and batter power bank) came 1/4 charged. It would’ve been great if they were fully or at the very least 3/4 charged.

2) the on-device language was in Japanese even though the main menu was set to English. I had no idea what the device could do or how to change the settings. Would’ve been nice to know what the various functions were.

I would recommend using Japan Wireless to anyone, I used their pocket WiFi twice and will be using it again for the third time. Very easy and simple to use. I would however recommend booking an extra day as during mid day on the last day the WiFi service got cut off for me so I now just pay for an extra day longer than my stay. 10/10 recommended.

It was great using the Wifi. The coverage was excellent. We visited Tokyo, Hakone, Kyoto and Osaka and our connection never dropped. Definitely recommend it and will use it on our next visit !