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No problems encountered.Highly recommended. Arigatogozaimas.

We were sceptical that what we ordered was actually going to end up being delivered and work. But, our order was processed and delivered seamlessly to our hotel as stated. It was just as simple to set up and away we went with phone data for our full trip. We would use Japan Wireless again without hesitation and recommend them to anyone travelling to Japan.

Very good service. I will definitely use again when I visit Japan.

Very convenient and easy to use and return

This is absolutely worth it. We are not technically stupid and while there is plenty of free wifi in Japan, you can bet that when you really need it - none will be available.

The premium option was so worth it. Definitely don’t buy a SIM card. We could still send and receive normal text messages so it was very handy. Plenty of battery life too. A full day out and we still had charge.

Lo llevamos a todas partes y no perdió cobertura en ningún sitio. Nos encanto

Very fast and reliable WiFi

We used Japan Wireless Pocket Wi-Fi throughout Japan for our 3 week tour. We visited Tokyo, Kanazawa, Takayama, Kyoto, Hiroshima and back to Tokyo. The wireless worked well EVERYWHERE and enabled our 5 person group to stay connected. When we made the reservation, we flipped numbers and it was not ready when we got to the airport. The team at Japan Wireless was gracious and delivered the Pocket Wi-Fi to our hotel the following morning. It was very impressive, as I assumed my careless error was going to ruin our trip. THANK YOU Japan Wireless! #highlyrecommend

Pick up at Haneda was very easy and the Wifi connection was solid throughout our trip. Came with envelop to drop off at the Haneda, so transaction was smooth.

I used the WiFi router for more than 15 days around Japan with no problems at all (connecting 3 devices). Having a spare battery is a major plus, even if I used it only one time on a long day out. Pick up and return were super easy at Haneda airport and the price is very very competitive. It will be my first choice in my next trip to Japan