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We found the device in the airpotprt. Vefy useful

Easy to order, was ready to collect at first hotel, worked perfectly for 3 weeks and was very easy to return, just dropped it in post box at airport. On full charge it lasted approximately 12 hours, but came with a battery charger pack, which we found useful for our phones as well. We were constantly running 2 devices off it, no problem but I believe you can go up to 4. Highly recommended, would definitely use again.

Excellent Service, delivered to Hotel before we arrived. Worked perfectly for the 2 weeks we were in Japan from Tokyo and areas in between to the Southern areas of Kyoto, Kurokawa. Kumamoto and Miyazaki. A must have to save roaming charge if you need data / internet in Japan.

We travelled in Japan for two weeks always getting without getting lost, wheter looking for a restaurant, shop, point of interest, shrine, subway, train we always got where we wanted thx to using the pocket Wifi. It worked like a clock with great battery time.

amazing service easy pick up and even easier drop off !!! never had an issue with the pocket wifi was great that it included a portable charger pulsar hesitate to use again and have been recommending your company to others thanks so much

Thanks for the service

Nothing but awesome device. Easy connection. Fast wifi. Family of 4 shared for a week in Japan. Would recommend.

Process to pick up and drop off was super easy and so was the set up. Internet was pretty fast too. However, customer service email was extremely slow and never responded. And although wifi was very fast when it connected, it often disappeared and we had to wait and restart the router multiple times.

Had travelled with the prepaid sim from Tokyo to Matsue, to Hakata, to Zamami and Nago Okinawa. SIM worked everywhere I went. Would use the service again. Thank you Japan wireless.

The best pocket wifi in Japan. Seriously this was the best option . So happy with how it all worked out during my 7 day trip in Tokyo