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Service quality was superb. And the pick up and drop of of the unit was seamless! Loved it and would recommend

So easy - we had our pocket wifi delivered straight to our hotel in Tokyo and picked it up at check-in.

Great coverage, simple to use, and the return process was easy.

My 6th or 7th time using Japan wireless. Never fails. Excellent coverage even outsidide of Tokyo. no bandwidth limit.

Found ourselves without the ability to use an eSim while in Japan. Ordered a WIFI puck online before getting on the plane to Japan. Once landed, picked up a Wifi puck from Japan Wireless in the airport. It was.fully charged and ready to use. It was reliable for the 7 days we used it and it supported 3 people traveling together and had great range and battery life. Return was simple. Cost was even less then an eSim consideri g 3 of us were using it simultaneously. Highly recommend.

Internet connection while on the go has never been this awesome. No worries of any sort. My son and I both connected to the Japan Wireless wifi and through constant googling map we were able to go every destination so easily. There wasnt a day we got disconnected. Highly highly highly recommend. I will definitely come back to Japan Wireless and recommend it to others. Thank you for a top-notch service.

Great WiFi and customer service.

Best decision we made to get Japan Wireless. Great coverage all over Japan. Would highly recommend

Easy pickup, excellent coverage and smooth return.

We had access to WiFi everywhere we went, including smaller towns. We charged the pocket WiFi every night. The battery lasted a long time and we only needed to use the portable power bank twice on two different evenings. We did usually start our day at 5am though, so only needing to charge around 7pm was not bad at all. If you’re dividing the cost between a few people, it’s significantly cheaper than using your international phone plan. Even if you’re the only one using it, the price is still cheaper. I would definitely utilize their service again.

Very satisfied with the process of receiving and returning the device and the product itself
Three of us used it constantly, just the battery needed recharging