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Customer's Reviews
Easy to use and convenient
Thank you so much for the wonderful review! We are delighted to hear that you found our service so easy to use and convenient. Making your travel experience smooth, hassle-free, and seamlessly connected is always our top priority. We truly appreciate your support and look forward to serving you again on your next trip to Japan!
Recommended wifi in Japan
Thank you so much for the fantastic review and recommendation! We are thrilled to hear that you had a great experience with our service during your trip to Japan. Providing fast, reliable, and hassle-free connectivity is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next visit!
Everything went very smoothly, very good communication online.
Thank you so much for the wonderful review! We are delighted to hear that everything went smoothly for you and that you had a great experience with our online support team. Providing clear, helpful communication and seamless service every step of the way is always our top priority. We truly appreciate your support and look forward to welcoming you back on your next trip to Japan!
Worked flawlessly. Highly recommended.
Thank you so much for the fantastic review and strong recommendation! We are thrilled to hear that our service worked flawlessly for you throughout your trip. Providing seamless and worry-free connectivity is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
It s easy to arrange and pick up, very easy to set up and use, and the wifi coverage of a house is quite good. You may wish to go for the 5G version if you intend streaming or gaming. The only reason for not giving 5 stars is that the modem seems to need resetting once every couple of days to keep the connection
Thank you so much for taking the time to share your feedback! We are glad to hear that you found our booking, pickup, and setup processes easy, and that the coverage worked well for your needs.
We also appreciate your honest note regarding the performance for streaming and gaming, as well as the periodic restarts. Pocket Wi-Fi devices can occasionally require a quick restart to clear cache or refresh connection to the local tower, but we sincerely apologize for any slight inconvenience this caused during your stay.
Thank you again for your valuable review—it truly helps us continuously improve. We hope to welcome you back on your next trip to Japan and provide an even better 5-star experience!☺️
Easy to bring along, had zero issues during our three weeks. We visited several different cities, both smaller and larger ones and everything worked without a hitchy, This is the second time I’ve used this company!
Thank you so much for the wonderful review and for choosing Japan Wireless for the second time! We are thrilled to hear that our device was easy to carry along and kept you seamlessly connected across both big and small cities throughout your three-week journey. Knowing that everything worked without a hitch is the best reward for our team. We truly appreciate your continued trust and loyalty, and we can’t wait to keep you connected on your next visit to Japan!
Very reliable, affordable, and convenient return process. This has become my go-to wifi when visting.
Thank you so much for the fantastic review! We are thrilled to hear that Japan Wireless has become your go-to pocket Wi-Fi for your trips to Japan. Knowing that you found our service reliable, affordable, and the return process so convenient means a lot to us. Keeping your travel easy and connected is always our top priority. We truly appreciate your continued support and look forward to serving you again on your next visit!🤗
Good service, works well
Thank you so much for the wonderful review! We are delighted to hear that you enjoyed our service and that the Wi-Fi worked so well throughout your trip. Providing smooth, reliable connectivity and great customer support is always our top priority. We truly appreciate your feedback and look forward to keeping you connected on your next visit to Japan!
Works everywhere. Long battery life. Unlimited data was amazing.
Thank you so much for the fantastic review! We are thrilled to hear that you had such a great experience with our service. Knowing that you enjoyed seamless coverage everywhere, long battery life, and our unlimited data brings a big smile to our team. Thank you for your support, and we look forward to serving you again whenever you visit Japan!
Fantastic service, picked up at airport and dropped off at airport post box. Reliable access and able to use on multiple devices at one time. Essential for exploring Japan!!
Thank you so much for the fantastic review! We are thrilled to hear that our airport pickup and postal drop-off made your travel setup effortless, and that the Wi-Fi kept all your devices seamlessly connected throughout your trip. Knowing our service was an essential part of your journey in Japan means the world to our team. Thank you for your support, and we look forward to serving you again whenever you visit Japan!
