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Customer's Reviews
Overall it worked well. Occasionally on the trains, the reception was intermittent but thankful to have used it.
Thank you for taking the time to share your review! We are glad to hear that our pocket Wi-Fi worked well overall and helped keep you connected during your trip.
We also appreciate your note regarding the signal on trains. Signals can sometimes be temporarily affected when passing through tunnels, underground passages, or high-speed areas, but we always aim to provide the most reliable connection possible.
Thank you again for choosing Japan Wireless, and we look forward to keeping you connected on your next visit to Japan!
really enjoyed the wifi service. This was my second time using them while visiting Japa. Very impressed with the cheap price also.
Thank you so much for the fantastic review! We are truly honored that you chose Japan Wireless for your second trip to Japan. It is wonderful to hear that you continue to enjoy our service and that our affordable prices exceeded your expectations. Providing exceptional value and seamless connectivity is always what we strive for. We appreciate your continued trust and look forward to keeping you connected on your next visit!
I always book pocket wifi from Japan Wireless. So dependable.
Thank you so much for your continued loyalty and trust in Japan Wireless! Having you return to us every time you visit Japan is the greatest compliment our team could receive. We are delighted to know that our service has consistently been reliable and dependable for your travels. Safe travels, and we look forward to keeping you seamlessly connected on your next adventure!
THe wireless wifi was excellent. It is very nice to have and it around.
Thank you so much for the wonderful review! We are delighted to hear that you had an excellent experience with our wireless Wi-Fi and that having it with you made your trip so much easier. Having a reliable connection right in your pocket is truly a game changer when traveling. We really appreciate your support and look forward to serving you again on your next visit to Japan!
This was wonderful option to a family of four. Everything worked smoothly. We picked the pocked wifi up from Tokio Haneda airport and returned it two weeks later to Osaka airport mailbox. Will definitely use this service again!
Thank you so much for the fantastic review! We are delighted to hear that our pocket Wi-Fi served your family of four so well throughout your two-week trip.
It is great to know that you enjoyed the flexibility of picking up your device at Tokyo Haneda Airport and dropping it off at Osaka Airport before flying home. Providing a seamless, hassle-free connection across Japan is always our top goal.
We truly appreciate your support and look forward to keeping your family connected on your next visit to Japan!
Very useful and practical
Thank you so much for the great feedback! We are thrilled to hear that you found our pocket Wi-Fi so useful and practical during your travels. Making your trip as smooth and convenient as possible is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
I traveled for 2 weeks in Japan. The ordering process was simple. Pick up instructions were clear and after I landed in Hanida airport, I was able to easily pick up the device. The return process and instructions were easy. The device itself worked flawlessly everywhere in Japan. I would strongly recommend this service.
Thank you so much for the fantastic review and strong recommendation! We are thrilled to hear that your two-week trip in Japan went so smoothly from start to finish. It is wonderful to know that our pickup instructions at Haneda Airport were clear and that the device worked flawlessly wherever your travels took you. Providing a seamless, hassle-free experience is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next adventure in Japan!☺️
The delivery was seamless. The instructions to set up was easy to follow. Would recommend using Japan Wireless anytime
Thank you so much for the wonderful review and recommendation! We are delighted to hear that the delivery was seamless and that our setup instructions made getting connected quick and easy for you. Providing a smooth, hassle-free experience right from the start is always our goal. We truly appreciate your support and look forward to keeping you connected anytime you visit Japan!😊
Go for it, the coverage is great, no fup limits. Charge lasts a day and additionaly they offer power bank and cable to charge.
The packaging is very good. Overall satisfied and had no issues.
Thank you so much for the detailed and fantastic review! We are thrilled to hear that you were so satisfied with our coverage, unlimited data, and long-lasting battery life. It is also wonderful to know that our included power bank, cables, and packaging added extra convenience to your trip. Providing a smooth, hassle-free experience with zero worries is always our goal. We truly appreciate your strong recommendation and look forward to serving you again on your next trip to Japan!☺️
旅行中も快適に使えました。おすすめです。
この度はJapan Wirelessをご利用いただき、誠にありがとうございます！
ご旅行中も快適にお使いいただけたとのこと、大変うれしく拝読いたしました。
お客様の旅のサポートができたことは、私どもにとっても大きな喜びです。いただいた「おすすめ」のお言葉を励みに、今後もより良いサービスの提供に努めてまいります。
また日本にお越しの際は、ぜひ弊社Wi-Fiをご利用くださいませ。スタッフ一同、心よりお待ちしております！
