Reviews

Perfect as usual

We recently spent three weeks in Japan. Since our phone provider charges far too much for roaming charges when away from our home country, we wanted a portable wi-fi for the time we were in Japan. After doing some research, we decided to go with Japan Wireless. We arranged for the unit to be left at our hotel and it was there and waiting for us when we arrrived. Set-up was quick and easy. The unit worked very well and we had service immediately. There was one issue and that was that it did not work at all in Okinawa, so that meant we paid for one or two days when we could not actually use it. Return was quite easy -- an envelope was provided and all we had to do was package it in the envelope and drop it in a mailbox when we left our last hotel. (I understand there is somewhere to drop it off at the airport as well -- possibly there are mailboxes there -- but it was just as easy to drop it in the mailbox by our hotel, as there is free wi-fi at the airport anyways). I would definitely recommend Japan Wireless to anyone travelling in Japan UNLESS you will be spending a lot of time in Okinawa. In that case, you should look for someone else.

We picked up the pack at the airport and then it worked.
We had unlimited connection for two weeks without any problem.
Lightweight device, easy to transport, incredible features and, once used, the price-quality ratio has seemed exceptional.
Upon our return we deposited it in a postbox that was in front of the hotel where we stayed, in the envelope that we attached in the delivery. Comfortable, fast, without headaches the return.
Very, very recommended.
Many thanks to Japan Wireless for everything!

Super wifi

Great tool, a must-have when traveling in Japan. Easy to order, received directly at the Hotel, easy to send back after use.
Only negative comment: some of the websites that we needed to use (our bank for exemple) were not accessible through the pocket wifi device. We had to use Hotel wifi when available.
The battery life is very short (approx 6-7 hours max...) The battery charger is mandatory.

Absolutely recommended. We had no connection problems during the entire trip. It's worth renting it. I will rent it again in my next visit to Japan.

Pick up and drop off at Haneda was super easy and total coverage throughout our two weeks touring Japan. Will definitely rent again next time.

my family visited japan once a year since 7 years ago, past visits I've been using Japan wireless services, from busy cities to peaceful villages full coverage all the way during my stays in every corner of japan, although im not speak well in 'Nihongo' but when i have a unit of mobile wi-fi, not a problem anymore, it's so convenience and efficient, fast response on every inquiries made, good product good services

Excellent product with no dropouts, even in remote areas. Faster download speeds than at home. Small and convenient modem.

Thanks! We had great service our whole trip