Reviews

I had a terrific experience with my Japan Wireless pocket wifi. Device worked well and Japan Wireless delivered on all the things they committed to - delivery to hotel on date, device operating well, good service coverage.

I traveled with a group of people so we needed a hot spot to stay connected. Without this device it would have been very difficult to navigate and stay connected. Pick and return was super easy. The added backup battery and carrying case made carrying the device simple. Cannot recommend this enough!

Wifi box was perfect! Battery lasted all day, and I never lost signal. Was very reliable for my work commitments and personal use getting around Tokyo and Kanagawa prefecture. Came with a battery pack which I never needed to use.

Easy to use and good value for multiple travelers. Always had excellent reception

We used the pocket WiFi for our trip in Tokyo. We had no trouble setting it up when we arrived and it worked perfectly throughout our trip inside train stations and outside. We had it delivered to our hotel and it was there when we arrived at check-in. We would recommend Japan Wireless pocket WiFi if you’re new to using this product.

Excellent service and reliable fast connection

It worked as it should

Very useful easy in use
Without connect can’t find the way

Great product and exceptionally speedy and good customer service.

The first wifi unit we got was running out of battery quite quickly, they had another one at my hotel within a few hours which was very impressive

This is the second time I've used this service. For a group of three, it proved perfect. The battery lasted a full day, and for longer after-dinner gatherings, a power bank is essential. The internet connection is always stable. This service has now become routine when traveling in Japan. The instructions for both pickup and drop-off were very clear. Thank you.