Reviews

No concerns. Works as advertised. Wish box was smaller and more compact.

Though it wasn't the cheapest to rent this product, it was worth it. Used it all day every day to get from place to place - where would we be without google maps? Though the battery will die adter 8 hours or so, carrying the portable charger meant we were never without it. No issues with the product, easy to use and never faulted. Would highly recommend this over getting a sim (our friends had a sim and i'd say we were definitely better off).

Customer service is excellent. Didn't encounter any problems at all.

Very easy pick up and drop off process. Comes with a free power bank which is very helpful!

This pocket wifi was so handy to have while travelling through Japan. It was always reliable and we never had a day when the battery ran dead.

The Sim Data Card was easy to use on the phone and configure with the instructions that came with it, never had a bad signal or problems with the network even when visiting near Mt. Fuji area, will use again on the ne

Fast, easy to use and really helpfull to stay conected around japan.

A great device to help out with internet needs whilst in Japan! There were very very few drop outs and very few areas without service. The Wi-Fi was fast, consistent, and reliable and we would have been lost without it. Thankyou!

Very reliable, good coverage.

Pocket wifi is brilliant and I absolutely loved my rental from Japan Wireless. The unit was at my hotel's front desk when I arrived to check in, and I used the pre-addressed postage paid envelope to drop it into the mailbox at the airport before my flight home. I had wireless internet access the entire time during my trip and I traveled from Kyoto, to Seto, to Gifu, to Takayama and Tokyo. The only time the signal dropped out was when I was travelling through a tunnel on the highway. I would definitely rent again and wouldn't hesitate to recommend to family and friends.