I've been using this service for approximately 5-6 years when I travel to Japan. I've never had an issue. I appreciate the fact that a return envelope is provided so that I can just drop in post office box. This is the best wifi service I find most convenient.

Perfect service, perfect reception!

I rented this wireless router for our trip to Japan. We travelled from Tokyo to Kyoto, Osaka and Hiroshima. The router was very reliable and provided consistent Wi-fi. We had to charge the device every night. The company shipped the router to my hotel for pickup and then provided a pre-paid envelope for me to package the router and drop off at a post office to return. It was very easy and convenient. I would use again and recommend.

Traveling from the USA to Japan, we needed a way to stay connected. We looked at e-sims and didn't find them too practical as we were traveling with both of our kids. Wireless hub from Japan Wireless was a lifesaver, we never lost connection. Battery lasted pretty much all day and that's with 4 cellphones connected, device is very small so it was easy to carry around. We were able to make phone calls without having to worry about hidden fees. Our stay in Japan was for 10 days and I believe the total as around $70 with unlimited data!, so price is phenomenal. We picked up our unit in a Kiosk at Haneda Airport, Terminal 3. They provide a charging bank, cables, wall charger, carrying pouch and envelope for return. You drop them off back at the airport at any RED mailbox, you'll find them all over the place. Will definitely use them again when visiting Japan.

Spent 18 days in Japan with this wonderful and reliable portable WiFi. Will rent it again!

It was very convenient to pick up the device from haneda airport. Also, instructions were easy to follow. Thank you so much!!

Segnale sempre ottimo, ma questa volta ho riscontrato una durata minore della batteria. Comunque sempre un ottimo servizio

El servicio fue excelente. Altamente recomendable.

I was very satisfied with my experience using the pocket wifi from Japan Wireless. Pick up and drop off is very convenient at the point of entry and exit from the airport. The package includes a power bank and USB charger. The device itself is small enough to fit most crossbody bags and the battery is also good. I was using wifi for both laptop work and mobile phone use.

Delivered to my hotel, left in mailbox att the airport. Worked perfekt during the time