Simple to get at the airport, simple to post before leaving Japan and very effective. The charging battery provided with the pocket wifi is very useful to have a full day connection.

From picking up our wireless router at Narita to the ease of setting it up and working perfectly as described. Our experience with Japan wireless was perfect! I would highly recommend using it for your wireless needs when you travel to Japan! Between myself and my two teenage children who are heavy social media users we had no issues with connectivity or download speeds.

First time trying Pocket Wifi. Japan Wireless was a great value, the instructions were super easy to follow for both pick up and drop off/mailing. They communicated each step before I even left and I would definitely use again!

We ordered 3 of them for our family members for our trip and were happy we did.
Less expensive than our mobile provider’s internationally roaming plan and connection was good, even on the train and subways.

Everything was easy - from picking up the mobile WiFi, turning it on and connecting, consistent WiFi and returning the mobile Wi-Fi.

Japan wireless made our trip easier for us to navigate all over tokyo and osaka, and it’s way cheaper to rent this pocket wifi than getting one from my own country. The connection is so fast, even in most subways it was functioning. We were able to navigate to the places where we wanted to go because of this pocket wifi that we rented from Japan Wireless and I will definitely rent one unit again when we get to Japan!

Ordered the pocket wi-fi two weeks in advance and had it sent to our first hotel. It was there right when we checked in. The device was very easy to set up, with English instructions. The wi-fi was about the size of the old Nokia 3210 cellphone - very portable. I carried it in my backpack, along with the battery pack - just about everywhere and run it all day and into the night. When the device was running low on battery it was a simple task to just plug into the battery pack. Good, reliable wi-fi everywhere for us.

Easy to manage and came on time.

Good service, everything worked as it should

We used it for 15 days without problems. It was in our first hotel e we return it in the post box at the airport. Very simple to use it.