Received just as advertised. Was waiting for me at my hotel. Easy to return at Airport post office (airport post office workers knew exactly what was being returned and helped my with the envelope). Very compact unit with strong reliable signal. Will definitely use again and highly recommend to my friends.

a wonderful device very useful in Japan!
It's a very good idea, we should have it also in Italy!

Picking up and returning process was extremely simple. Ordered online and chose my location to pick up in Tokyo. While all you have to do is put everything in the supplied pre-postaged package and drop it in any mailbox. The connection and speed was great, I don't think we lost connection at throughout the city.

It was so nice having WIFI everywhere I went, from Tokyo to Yamaguchi and everywhere in between! Very reliable service, and super convenient delivery and return process. Battery lasted all day.

Great solution for WiFi in Japan! Worked seamlessly for our family of 5 over 10 days in japan. Great product; great service. Recommended.

Reliable service, used it for several times. Best option to have internet when travelling around japan.

It is easy to understand, easy to set up, and easy to return. Everything you need is given to you in the package. A fully charged battery is good for one full day. Package can be delivered within less than 24 hours before your flight.

Must have while traveling Japan. I have three devices connected with excellent speed and without worry of roaming fees.
Japan Wireless exceeded my expectations!

We use for 13 day and it was very useful. It works fine all the day thank to the powerbank

Reliable, battery life as stated, helpful power bank, easy pick up/return