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Customer's Reviews
The process was very smooth. The Wifi was delivered to our hotel on time, they sent a reminder on when and how to drop it off in the mail box with the return envelop that they sent to avoid extra charges. And it all went well and as expected. We used the Wifi in Tokyo, Kyoto and most of the area in between and the connection was really good. The only time that we didn't get a good service was on the Shinkansen from Kyoto to Tokyo. But out of the 15 days, we could live without connection for 2 hours on the train. Highly recommend!
Thank you so much for taking the time to share your detailed and thoughtful review! We are thrilled to hear that you had a smooth experience, from timely hotel delivery to our return reminders and prepaid envelope helping you drop it off hassle-free.
We are delighted that the connection served you well across Tokyo, Kyoto, and the regions in between throughout your 15-day trip. We also appreciate your understanding regarding the reception on the Shinkansen, as bullet trains moving at high speeds through tunnels can occasionally disrupt cellular signals.
Your kind feedback and strong recommendation mean a lot to our team. We look forward to keeping you seamlessly connected on your next journey to Japan!
Vera good service, everything well arranged and fast internet everywhere we went
Thank you so much for taking the time to share your kind review! We are delighted to hear that you had a great experience with our service, from the seamless arrangements to fast, reliable internet everywhere you traveled in Japan.
Providing hassle-free service and high-speed coverage wherever your journey takes you is always our highest priority. We truly appreciate your support and look forward to keeping you connected on your next adventure!
With a company phone, I could not buy an eSIM to stay connected in Japan. But the pocket WiFi worked great and was easy to pick up, use, and return.
Thank you so much for taking the time to share your review! We are thrilled to hear that our pocket Wi-Fi was the exact solution you needed for traveling with a company phone.
Navigating network restrictions on corporate devices can be tricky, so we are delighted that our service provided a smooth, hassle-free alternative with easy pickup, reliable internet, and effortless return. Providing flexible and dependable connectivity for all types of travelers is always our top priority.
We truly appreciate your support and look forward to keeping you connected on your next trip to Japan!
Seamless transaction. Wifi worked out well at the entire duration of the trip.
Thank you so much for taking the time to share your review! We are delighted to hear that you experienced a seamless transaction and enjoyed reliable Wi-Fi performance throughout the entire duration of your trip.
Providing smooth, hassle-free service from order to return and dependable connectivity every step of the way is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next journey to Japan!
Could not have asked for a better value
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you were so pleased with our pricing, strong signal coverage, and overall value.
Delivering reliable, top-quality connectivity at an affordable price is always our highest priority. We truly appreciate your support and endorsement, and we look forward to keeping you connected on your next adventure in Japan!
Wi-fi worked well even in subway
Thank you so much for taking the time to share your review! We are thrilled to hear that our pocket Wi-Fi worked seamlessly for you, even while traveling underground on the subway.
Providing strong, reliable coverage throughout your entire journey—from busy city streets to underground transit—is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next trip to Japan!
The mobile WiFi was very convenient. It worked almost everywhere in Japan. It was easy to pick the device at the airport. I would definitely recommend the Japan Wireless.
Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you found our mobile Wi-Fi so convenient, from effortless airport pickup to reliable coverage almost everywhere you traveled in Japan.
Providing smooth, worry-free service and strong connectivity to make your travels as seamless as possible is always our top priority.
We truly appreciate your strong recommendation and look forward to keeping you connected on your next trip to Japan!
Quick, reliable and wifi's battery itself lasted the whole day!
Thank you so much for taking the time to leave such a great review! We are thrilled to hear that you enjoyed our quick and reliable service, and especially that the Wi-Fi battery kept you powered up and connected for the entire day.
Providing high-speed connectivity with long-lasting battery life so you can explore Japan without worrying about charging is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next trip!
Excellent device and was always connected wherever we travelled so it was definitely worth having to stay connected around Japan :)
Would highly recommend!
Thank you so much for taking the time to share such a heartwarming review! We are thrilled to hear that our device provided a continuous, reliable connection wherever your travels took you in Japan and made your trip so worthwhile.
Knowing that our pocket Wi-Fi gave you seamless connectivity and total peace of mind while exploring means everything to us. Delivering high-quality coverage and exceptional service is always our top priority.
We truly appreciate your strong recommendation and support, and we look forward to keeping you connected on your next trip to Japan!
Great experience with the overall process and especially the WiFi connectivity. Never had any issues while traveling around Japan and primarily around Tokyo area. Highly recommended!
Thank you so much for taking the time to share your fantastic review! We are thrilled to hear that you had a great experience with our overall process and enjoyed flawless Wi-Fi connectivity while traveling around Japan and the Tokyo area.
Delivering smooth logistics and reliable, hassle-free high-speed internet so travelers can explore with total confidence is always our top priority.
We truly appreciate your support and high recommendation, and we look forward to keeping you connected on your next trip to Japan!
