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Customer's Reviews
Compact, fast and lasted us throughout the day for 2 devices.
Thank you for sharing your experience! We are glad to hear that our pocket-sized router was easy to carry around and delivered a speedy connection for both of your gadgets. It is wonderful to know that the battery reliably supported a full day of exploring without any interruptions. Making your travels in Japan smooth and convenient is exactly what we aim for. We look forward to being your reliable travel companion again on your next trip!
Worked perfectly! Highly recommend. Also, drop off and pickup were very easy!
Thank you for the great review! We are delighted to hear that our service provided a seamless connection throughout your trip and that the pickup and return logistics were a breeze. Making your travels in Japan as smooth and stress-free as possible is always our top priority. We truly appreciate your recommendation and look forward to welcoming you back on your next adventure!
Pocket WiFi was as advertised. Strong WiFi. Had no trouble picking up and dropping off the device at Narita Airport. Will use this service again the next time I go to Japan!
Thank you so much for the fantastic feedback! We are thrilled that everything met your expectations perfectly and that you enjoyed a smooth, reliable connection throughout your journey. It is great to hear that navigating the airport logistics went seamlessly without any hassle. Knowing you plan to choose us again for your future travels to Japan means a lot to our team. Safe travels, and we look forward to welcoming you back!😊
This device was so helpful. No extra charges to use it in different places. So handy to just put it into your pocket and go about your day. Will definitely use again.
Thank you for the wonderful feedback! We are glad our service made your travels so effortless and worry-free. It is great to know that the flat-rate pricing and compact design allowed you to focus entirely on exploring without any hidden costs or unnecessary bulk. We truly appreciate your support and can't wait to keep you smoothly connected on your future travels to Japan!
Mi experiencia fue realmente excelente. Desde el principio recibí una atención muy amable, eficiente y profesional. El wireless fue entregado puntualmente y me proporcionaron indicaciones sumamente claras y precisas sobre cómo y dónde recogerlo en el Aeropuerto de Narita, incluso con la ubicación exacta, por lo que encontrar el punto de entrega fue muy fácil.
En cuanto al wireless, ¡funcionó extraordinariamente bien durante todo mi viaje! Tuve una conexión a internet estable y confiable no solo en Tokio, sino también en otras ciudades bastante alejadas. Viajé por diferentes lugares de Japón y el internet nunca me falló, lo cual me dio muchísima tranquilidad durante todo el viaje.
Definitivamente, cuando regrese a Japón volveré a elegir este servicio sin pensarlo dos veces. Superó por completo mis expectativas. ¡Lo recomiendo ampliamente por su excelente atención, eficiencia y la gran calidad de su conexión a internet!
¡Muchísimas gracias por un comentario tan detallado y lleno de entusiasmo! Nos alegra enormemente saber que superamos sus expectativas y que todo el proceso, desde las indicaciones precisas en el Aeropuerto de Narita hasta la entrega del equipo, le resultó tan sencillo y eficiente.
Es una gran satisfacción para nuestro equipo saber que la conexión lo acompañó sin interrupciones tanto en Tokio como en los destinos más alejados de su ruta, brindándole esa tranquilidad tan valiosa al viajar. Su recomendación es el mejor reconocimiento a nuestro esfuerzo diario.
¡Será un auténtico placer volver a recibirlo y mantenerlo conectado en su próxima aventura por Japón!
We always stop at Japan Wireless and grab an on the go WiFi box as our travels are not just in the city as we love to explore outer islands and country sides where WiFi might not be the best. But with the WiFi box we grab at Haneda upon our arrival, we never worry about WiFi service at all during out trip...and it allows us not to use our phone data plan. And when we are leaving Haneda, they provide you all the envelopes and instructions and share with you exactly where the RED drop box is within the terminal. And then you get a receipt email advising they have received the package. Just absolute great service and we will be using them again on our already planned next visit.
Thank you so much for being a loyal customer and for sharing such a detailed review of your experience! We are thrilled to hear that our pocket Wi-Fi consistently keeps you connected, even when you are exploring Japan's beautiful outer islands and countryside.
It’s wonderful to know that our service helps you save on phone data roaming, and that the pickup and return process at Haneda Airport—down to the red drop box location—was smooth and clear from start to finish. We truly appreciate your continued support and can't wait to welcome you back on your next planned trip to Japan!🥰
This mobile internet service worked everywhere I went. No problems. I use them 2-3 times a year. Highly recommend to others to use.
Thank you so much for the high recommendation and for choosing us 2–3 times every year! We are absolutely delighted to hear that our service consistently provides a seamless connection wherever you go in Japan. Having you as a regular returning customer is the greatest compliment our team could ask for. We look forward to keeping you smoothly connected on your next trip soon!
Smooth in operation.
Thank you so much for the great feedback! We are delighted to hear that everything went smoothly during your trip. Providing a seamless and hassle-free experience is always our top priority. We truly appreciate your support and look forward to keeping you connected on your next visit to Japan!
It’s a must have when visiting Japan.
Thank you so much for the wonderful feedback! We couldn't agree more—having a reliable pocket Wi-Fi really does make exploring Japan so much smoother and more enjoyable. We are thrilled that our service was an essential part of your journey, and we truly appreciate you choosing Japan Wireless. We look forward to keeping you seamlessly connected on your next visit!
Excellent connection. WiFi reliable everywhere in Japan
Thank you so much for the excellent review! We are thrilled to hear that you experienced a great connection and that our Wi-Fi was reliable everywhere you went in Japan. Keeping our travelers seamlessly connected from coast to coast is exactly what we strive for. We truly appreciate your support and hope to welcome you back on your next journey here!
