Wifi was fairly reliable and easy to return. Would definitely use this service again.

Convenience - 5 stars
Connection speed - 5 stars
Price - 5 stars
I placed the wifi rental order roughly 48 hours before arrival and didnt experience problems ir issues. Pick up was a breeze at the NEST at the airport. Package included the portable wifi, charger and power bank. The family immediately connected 4-6 devices and we didnt encounter any signal or connection issue. The wifi lasted us the whole day and we didnt really need the extra battery. Drop off was the easiest, we just placed everything in the return envelope and dropped it in the post at the airport. For the price, i compared it with other wifi rentals and japan wireless was the cheapest. So value for money is really great.

Came in handy being able to connect clipper devices, worth it over international wifi

We spent a week in Tokyo, then one month on a cruise ship that stopped all over Japan. The device worked perfectly for our entire trip. The ease of getting it at our hotel then dropping it in the mail at our last port before crossing to the US was so convenient.

Portable WiFi worked perfectly in every visited city - from Tokyo to Nagoya to Osaka to Himeji. It was delivered to out hotel when we arrived and we just dropped it in a post box before we left.

Great product and service!

Japan wireless was easy and so convenient. We used it before and will continue to use it when we visit japan.

Japan wireless were absolutely wonderful. They were prompt in responses when we had questions and provided us with instructions if there were issues connecting etc.

They also sent a replacement device when it would not connect no questions asked within a day of letting them know the issue!

Would highly recommend this for those visiting Japan. Everything from pick up to use is just as advertised.

worked out really well