Great WiFi and customer service.

Best decision we made to get Japan Wireless. Great coverage all over Japan. Would highly recommend

Easy pickup, excellent coverage and smooth return.

We had access to WiFi everywhere we went, including smaller towns. We charged the pocket WiFi every night. The battery lasted a long time and we only needed to use the portable power bank twice on two different evenings. We did usually start our day at 5am though, so only needing to charge around 7pm was not bad at all. If you’re dividing the cost between a few people, it’s significantly cheaper than using your international phone plan. Even if you’re the only one using it, the price is still cheaper. I would definitely utilize their service again.

Very satisfied with the process of receiving and returning the device and the product itself
Three of us used it constantly, just the battery needed recharging

Worked perfectly. Very easy from start to finish, ordering it, receiving it, setting it up and returning it. Would recommend for anyone needing a hotspot on the go.

Product deliver to hotel worked flawlessly. The device worked very well everyday - and am glad we made the decision to use it on our trip.

This pocket wifi is so reliable, lightweight, easy to pick up and return in the mailbox at Haneda Airport terminal 3, and can have up to 15 devices connected! Speed is fast, too. That's why I've rented from them a 3rd time since 2023.

The wifi was reliable and the battery lasted a long time. Didn't need to use the extra battery.

Pick up really easy in Osaka airport. Wifi all the time for the for of us. Really usefull