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Cancellation

Depending on the time of the motnh, the date at which you cancel will have an impact on when it will be effectively processed.

Please be aware of the following before cancelling:

10 days or more before the end of the month: the following month won't be billed.
9 days or less before the end of the month: the following month will be billed.

Cancellation

Cancellation

The link to the cancellation form is included in the auto-reply email when you apply, as shown below.

Cancellation

Handling of Personal Information

  1. Name of business operator
    Inbound Platform Co.
  2. Name, job title, affiliation and contact information of the personal information protection manager (or its agent)
    Manager name: Takayuki Hara
    Job title and affiliation: Director, Corporate Planning Dept.
    Contact: SW Shimbashi Building 5F, 6-14-5 Shimbashi, Minato-ku, Tokyo
    Tel. (+81) (0)3-3437-3129
  3. Purpose of using personal information
    ・To respond to inquiries (including contacting the person)
    ・For application for service
    ・For service implementation and operation (including contacting the person)
    ・For guidance by e-mail of various information related to the service (only for those who wish to register as an e-mail member)
  4. Outsourcing of personal information handling
    In our business operations, we may outsource personal information only to the extent of the purpose of use described in the preceding paragraph. In this case, we will select a contractor with a high level of personal information protection, enter into a contract for the appropriate management and confidentiality of personal information, and have them implement appropriate management.
  5. Request for disclosure of personal information
    Regarding disclosure of personal information to the Company (notification of purpose of use, disclosure, correction / addition / deletion of contents, suspension or erasure of use, suspension of provision to third parties), You can apply to the following inquiry window. At that time, we will confirm the customer and respond within a reasonable period of time.
    [Contact for inquiries]
    Inbound Platform Co. Personal information inquiry window
    〒105-0004
    SW Shimbashi Building 5F, 6-14-5 Shimbashi, Minato-ku, Tokyo
    Tel. (+81) (0)3-3437-3129
  6. Regarding voluntary provision of personal information
    Whether or not you provide personal information to us is voluntary. However, if you do not provide the necessary items, we may not be able to respond appropriately.

Handling of credit card information

[Purpose of use] For payment for purchased products and services
For input assistance at the next use

[Acquirer] Inbound Platform Co.

[Providing destination] Card company specified by customer

[Retention period] 6 months after confirming payment completion