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I forgot to return my rental items
How to return Japan-Wireless package brought back to your home country accidentally. We understand that mistakes happen, and we are here to support you. Plea... -
Return at other airports
Return Your WiFi at Other Airports There are post boxes and post offices in major airports in Japan. You can return Japan Wireless’s items using a pre-paid r... -
Return at Narita Airport
Return Your Rental WiFi at Narita Airport If you want to return your Pocket Wi-Fi from Narita airport it is also possible, as well as from any other airport ... -
Return at Haneda Airport
Return your Pocket WiFi at Haneda International Airport If you want to return your Pocket Wi-Fi at Haneda airport it is also possible, as well as from any ot... -
How to Return the Pocket Wifi?
Japan Wireless has been providing rental Pocket Wi-Fi devices for tourists and visitors to Japan for many years, and we understand that returning these devic... -
What to do in case of a malfunction
Network connection issues and how to deal with them Probably you are now pretty stressed out! Stayed calm, we got your back, you have our 24/7 customer suppo... -
How to set up Wifi Router?
How to use pocket WiFi First of all, thank you for choosing us. We are glad and honored to be partners on this journey with you. Follow the images below and ... -
Are Unlimited WiFi Services Truly Unlimited? Tips for Choosing Japan WiFi
You may come across many wifi rental services or SIM/eSIM providers claiming to offer “Unlimited data” or “Unlimited WiFI”. But are these truly unlimited, or... -
What is a Pocket WiFi?
What is a Pocket WiFi? A pocket WiFi operates similarly to the router you have at home, only smaller and doesn’t need to hook to a wall. With a SIM card insi... -
How to pickup at Post Office
Delivery at the Post Office How about getting your pocket wifi delivered at the post office? A post office is always available near you to pick-up your packa...
