The process from start to finish was very easy. I especially appreciate that I could drop it off at the post on my way out of Tokyo.

we have the best wifi connection in japan. They also provide extra power bank.

From ordering to receiving the wifi: everything went smooth. The connection speed is also very satisfactory. This helped me have internet at home for 2 months while waiting for the Internet company make the connection. Life savers!

Easy to pick up, easy to use, easy to return!!
We had service everywhere we went! I will use this service next time!!!

It was superb router.

We initially used this last year and as it was so good we rented again this year. Easy to order, easy to collect, friendly and helpful at collection point (collected from Ninja WiFi booth at airport), easy to set up, easy to use, easy to return. 100% recommend this to anyone.

I found this wifi very useful traveling in Japan as a person who only spoke English. I always had translation and map apps available to me. I could communicate with other people I was traveling with my messaging apps instead of expensive phone calls. They held their charge - there were only two times I had to use the backup power pack. And I could read my home newspaper or play games on long train rides. I recommend this to all travellers.

Japan wireless makes the pick up & drop off very easy! Product worked reliably for our whole trip & was cheaper than my phone provider! My go-to every time I visit Japan!

Very satisfied with Japan Wireless premium wifi. Visit Japan three times a year and have regularly used it and will continue to use it.

We used 7 days and work perfect.