I was in Tokyo for 2 weeks and I was happy to have this device. I choose it because it was the only one I found that had unlimited internet!!! All the others had a daily limit and after that the speed would be reduced. It was also the cheapest compared to the other offers.
One thing that bothered me was that we had to reset it 2 times, the first time was really fast, we opened it, pressed the button and everything was fine. The second time was more troublesome because it did not work right away.

Other than that it was great and easy to use and shipping abs returning was also no problem.

We used our pocket wi-fi every day 24-7 and it worked perfectly. we would't have managed without it. I highly recommend everybody too rent one.

Great product and service. Get you connected everywhere you go. Easy and fast.

Great coverage, never any problems, would definitely use it again and recommend to others when visiting Japan.

We loved having the wifi whilst in Japan, a must when traveling with 3 kids!

No problems with the device and pickup except for the speed. We were expecting faster speed but it's kinda slow.

Convenient to have but the speed was not as fast as we expected and also not unlimited. It only work for several hours. Though the wifi didn't work for us, we'll still use Japan Wireless for our next trip. Your reservation and customer service was excellent.

never had any problems with pick up and return; gave us very good signal-wifi that is why I always choose Japan wireless

Everything worked as it should. Internet was very reliable.

I would highly recommend!

We travelled around for three weeks using the Premium Wi-Fi in Tokyo, Kyoto and Osaka as some areas around the Seto Sea. It performed without failure and our whole family was able to stay internet connected. Ordering, delivery and drop-off were easy and convenient. We'll definitely be using Premium Wi-Fi on our next Japan tour!