Service was excellent. Staff was very helpful to us and we were first time visitors. Very convenient locations especially when you need wireless service ASAP. We will use service again.

operated as advertised.

It worked great! A little slow at times but honestly had no problems with it! It's a great option to have if you arent using an esim or just have more things that need connected to wifi

perfect for my days in Japan

Worked flawlessly, easy pick up and drop off at airport. highly recommended

An excellent and relying tool. Runs without re-charging about 9-10 hours, supporting 2 smartphones permanently.

I'm happy with my choice with Japan Wireless! And shipping to my hotel and returning back via mail was easy and convenient.

First time in Japan and wow! Japan wireless pocket wifi was super clutch for my wife and I during our trip. We’ve gone to other countries in Asia before and solely relied on wifi from businesses and our international data plan from T-mobile but it was so trash during the trip. The moment I booted up the pocket WiFi, our speeds and connection was crisp, fast and responsive. No slowing unless we got to subways or deadzones. Otherwise the whole process was simple, I always kept a bag on me so it was no issue keeping it on my person. Additionally the pocket wifi is small enough to fit in your pocket if you need. Return is also easy, as they provide a return envelope with the address already. All you have to do is place in return bin before security at the airport! Very satisfied! Will buy this again

Excellent experience. From the time I picked it up at the airport to when I dropped it into the Mailbox. Great service and flawless connectivity. Worked everywhere without fail I will definitely use again on my next trip to Japan.

It was great to have Wi-Fi for the entire family wherever we went during our trip to Japan. I highly recommend this company and their products for your trip.