Very satisfied with everything related to our rental of pocket wi-fi. Super easy and did the job perfectly with 3 of us sharing the wi-fi on the go for 3 weeks in Japan.

I've used this service EVERY time I come to Japan and never disappointed by it. Perfection.

Very good connection and at high speed

Been ordering from JW for years. Always first class in all respects.

Great customer service

Ordering on this website is so simple with everything explained in an easy-to-understand manner.

After much research I landed on Japan Wireless and was not dissapointed. Pick up was easy and the device was working within minutes of pick up. I used it in Tokyo, Kyoto, Osaka, Nara, Hakone and had great reception. Only place I could not get proper Internet acces was on Mount Takao which is expected.
Drop off was easy and everything went as I had hoped.

The internet was fast and available everywhere I go. The powerbank in the kit was helpful especially when the wifi battery was low.

The return instructions are clear and the convenience of renting one is relatively easy! Love it!

Prompt delivery to my hotel and easy drop off at HND. Very good instructions provided. Thank you

On time delivery to hotel, pre packaged return, easy to use & definitely needed!