This was the second I used their service. The router worked like it should have, I had wifi service every where I went. Pick up and return were both easy and hassle free.

This product was easy to use and it was easy to carry around. It came in handy for keeping in touch with my family.

Great device love it

Travelled from Aus, stayed in Japan for 17 days, excellent coverage from pocket wifi, easy collection and return process, cant fault it. Would definitely use again.

Perfect. Faultless service.

I don’t make reviews but this poker wifi really made our Japan trip the best experience as first timers. It was recommended to me and I will now always recommend it.

Everything worked smoothly and efficiently!

I had the wifi sent to my hotel and it arrived as scheduled. Only issue was the
charger cord, but I had some extra cords for my phone so I wasn't an issue. Will rent again!

Great service and very easy to use

Have used Japan Wireless for 5 of our trips to Japan. Reliable delivery and response if a problem. Would like a product that might be lighter in weight and the charge longer. We had that type of product (smaller too) in Korea. a suggestion to look into upgrading your product. thank you