The wifi worked really well. Every now and then we had to search for a better service but after that it worked again like dream. On our trip to Japan wifi was a must for using maps and translation apps. Will definitely use your services on our next trip too!

Used for three weeks, went well. only really lost signal down in the subway which makes sense. If using the entire day, You will go through both pocketwifi battery and extra battery, make sure both are fully charged at start of day. My friend's extra battery drained and died very quickly compared to mine. Would recommend carrying powerbank just in case.

very easy to use! worked perfectly.

Rarely dropped coverage, and had a reasonable battery life. Very useful and dependable.

Brilliant was worth having

After initiating our reservation, every step in the process was great -- the communication, the pick up, the daily use (never ran out of power so never had to use the included power bank), the connectivity, and the return mail envelope. When I come back to Tokyo, I'll use Japan Wireless again.

Pretty reliable and fast internet. Practically relied on it my whole trip, would definitely get it again

Pocket wifi worked really well everywhere I went. If any issue due to signal just restart and it will work again. Highly recommended when traveling in Japan. Easy pick up and drop off at the airport.

Consistent connection, fast speed. Didn't have any problems. Pickup and drop-off was hassle-free.

It was a good router to have on the trip. Very reliable.